For this issue, Google is flagged your Ads account with some misleading info. The reasons leading to this issue could be:
Why You Might Be Suspended
This policy is a serious violation, and suspensions can occur for several reasons:
- Multiple Accounts:Having more than one Google Ads account for the same business or website.
- Domain Reuse:Using a domain that was previously associated with a suspended Google Ads account.
- Website Hacks:Your website may have been hacked and is redirecting users to different sites.
- Black Hat SEO Techniques:Engaging in practices designed to trick users or get around Google’s advertising systems.
- Past Violations:Repeated policy violations or trying to use the account after a previous suspension.
What to Do
- Contact Google Ads Support: Reach out to the support team directly for clarification and guidance.
- Submit a Comprehensive Appeal: Prepare a detailed appeal with full transparency, including:
- A clear explanation of your business and relationship with any franchisor or partners.
- Business documents and proof of ownership or relationship clarification from a franchisor.
- Information about your website, including its URL and details about the campaigns that were running.
- Avoid New Accounts: Do not create any new accounts, as this will be seen as further policy violation and could make reinstatement more difficult.
Important Considerations
- Serious Violation:This is considered an “egregious” violation, making it a more challenging suspension to overcome than other types.
- Automation:Google’s automated systems may have triggered the suspension, which can sometimes result in false positives.
- Be Prudent:If you submit an appeal, provide only new, relevant information and avoid “spamming” the appeal form with repeated, unsupported request
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